Now Hiring - Social Catering Sales Manager in Arlington, TX

Come join us at the fabulous Sheraton Arlington Hotel where we’re at the center of it all! Be a part of a busy Hotel with great guests and staff!!

The Social Catering Sales Manager is responsible for booking and coordinating all social events. The Manager will be in charge of contracting and detailing all social events including weddings, as well as, detailing assigned group business after it is booked by the sales department as needed, and seeing through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. He/she is expected to market ideas to promote business; meet budgeted productivity while keeping quality consistently high. The Social Catering Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Sheraton Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Sheraton Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Prepare and submit required reports in a timely manner.
• Respond to leads in a timely manner
• Follow up on all leads within 24 hours via telephone and within 3 days with written correspondence.
• Know meeting room setups and capabilities.
• Know sleeping room configurations and types.
• Respond to requests by Meeting Planners immediately.
• Use the Partnership Agreement to meet client needs.
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
• Interact with outside planners, vendors for event setup.
• Maintain pricing integrity and propose upscale menus for clients.
• Create, review and revise rooming lists and VIP lists.
• Manage existing accounts and follow up with client re-solicitation to capture future business.
• Work with other F&B managers and keep them informed of F&B issues as they arise.
• Manage the function inventory and adjust space in order to ensure maximum potential revenue.
• Be visible on the floor and assist staff as needed during functions.
• Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
• Plan and execute holiday and special events in conjunction with the Director of Catering.
• Use feedback from Meeting Planner evaluations to improve service and quality.

*This position allows for remote work one to two days a week based on completing requirements including revenue production.

Experience

• At least 2 years of progressive experience in a hotel or a related field; or a 4year college degree; or a 2 year College degree and 1 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing.

The Sheraton Arlington Hotel is an EOE & Drug-Free Workplace

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person